Barclays.comGlobal Reporting Initiative (G3)
Barclays has reported against the Global Reporting Initiative (G3) Indicator protocols and its Financial Sector Supplement. Barclays has self-declared a B+ rating according to the G3 application levels.
We have provided references to the 2009 Responsible Banking Review, 2009 Annual Report and website as sources of disclosures for each of the performance indicators. There are certain areas that are not reported because they are not applicable to our businesses, or the data is not collected and available in this format.
Key
FS = Financial Sector Supplement
NR = Not Reported
1. Strategy and analysis
2. Organisational profile
3. Report parameters
4. Governance, commitments, and engagement
5. Management approach and performance indicators
1. Strategy and analysis
| Element | Status | Reference | |
|---|---|---|---|
| 1.1 | Statement from the most senior decision maker of the organisation (e.g., CEO, chair or equivalent senior position) about the relevance of sustainability to the organisation and its strategy | Complete | Citizenship Summary 2010 |
| 1.2 | Description of key impacts, risks and opportunities | Complete | 2009 Responsible Banking Review, pages 2-3, 6-7, 24-27 |
2. Organisational profile
| Element | Status | Reference | |
|---|---|---|---|
| 2.1 | Name of the organisation | Complete | Barclays PLC |
| 2.2 | Primary brands, products and/or services | Complete | |
| 2.3 | Operational structure of the organisation, including main divisions, operating companies, subsidiaries and joint ventures | Complete | |
| 2.4 | Location of organisation's headquarters | Complete | |
| 2.5 | Number of countries where the organisation operates, and names of countries either with major operations or that are specifically relevant to the sustainability issues covered in the report | Complete | |
| 2.6 | Nature of ownership and legal form | Complete | |
| 2.7 | Markets served (including geographic breakdown, sectors served and types of customers/beneficiaries) | Complete | 2009 Responsible Banking Review, pages 24-25 |
| 2.8 | Scale of the reporting organisation, including: number of employees; net sales (for private sector organisations) or net revenues (for public sector organisations); total capitalisation broken down in terms of debt and equity (for private sector organisations); and quantity of products or services provided | Complete | 2009 Annual Report, pages 4-5, 40, 204 |
| 2.9 | Significant changes during the reporting period regarding size, structure, or ownership including: the location of, or changes in operations, including facility openings, closings, and expansions; and changes in the share capital structure and other capital formation, maintenance and alteration operations (for private sector organisations) | Complete | 2009 Annual Report, pages 37, 224-227, 254 |
| 2.10 | Awards received in the reporting period | Complete | |
3. Report parameters
| Element | Status | Reference | |
|---|---|---|---|
| 3.1 | Reporting period (e.g., fiscal/calendar year) for information provided | Complete |
01 January 2009 - 31 December 2009 |
| 3.2 | Date of most recent previous report (if any) | Complete |
2008 |
| 3.3 | Reporting cycle (annual, biennial, etc.) | Complete | Annual |
| 3.4 | Contact point for questions regarding the report or its contents | Complete | The embedded asset has been deleted: Asset Type: Page Asset Id: 1231784012605 PAGENAME: BCLYG/Page/Link |
| 3.5 | Process for defining report content | Complete | 2009 Responsible Banking Review, pages 4-7 |
| 3.6 | Boundary of the report | Complete | The Review covers all of our Business Units in the markets in which we operate. |
| 3.7 | State and specific limitations on the scope or boundary of the report | Complete | The Review is intended to provide a snapshot of our economic, social and environmental progress in 2009. Additional updates are available throughout the year on our website. A full report on our financial performance can be found in Barclays 2009 Annual Report. The 2009 Responsible Banking Review does not report on organisations in which Barclays holds a minority stake. |
| 3.8 | Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations and other entities that can significantly affect comparability from period to period and/or between organisations | Complete | 2009 Annual Report, pages 22-31: Accounting policies |
| 3.9 | Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilations of the indicators and other information in the report | Complete | 2009 Responsible Banking Review, pages 28-31 |
| 3.10 | Explanation of the effect of any restatements of information provided in earlier reports and the reasins for such restatement | Complete |
The data on pages 24-25 of the Review has been restated following organisational restructuring. Carbon emissions data has been restated to reflect our improved understanding of our carbon emissions and more detailed assurance. |
| 3.11 | Significant changes from previous reporting periods in the scope, boundary or measurement methods applied in the report | Complete | Significant changes to the reporting boundaries reflect changes to the organisational structure of Barclays, including the sale of Barclays Global Investors. |
| 3.12 | Table identifying the location of the Standard Disclosures in the report | Complete | G3 Table |
| 3.13 | Policy and current practice with regard to seeking external assurance for the report | Complete | 2009 Responsible Banking Review, page 33: Assurance |
4. Governance, commitments, and engagement
| Element | Status | Reference | |
|---|---|---|---|
| 4.1 | Governance structure of the organisation, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organisational oversight | Complete | |
| 4.2 | Indicate whether the Chair of the highest governance body is also an executive officer (and, if so, their function within the organisation's management and the reasons for this arrangement) | Complete | |
| 4.3 | For organisations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members | Complete | |
| 4.4 | Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body | Complete | |
| 4.5 | Linkage between compensation for members of the highest governance body, senior managers and executives (including departure arrangements), and the organisation's performance (including social and environmental performance) | Complete | 2009 Annual Report, page 180, Remuneration report |
| 4.6 | Processes in place for the highest governance body to ensure conflicts of interest are avoided | Complete | 2009 Annual Report, page 151: Corporate governance report |
| 4.7 | Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organisation's strategy on economic, environmental, and social topics | Partial | 2009 Annual Report, page 151-152: Corporate governance report (Role and Constitution of Board) |
| 4.8 | Internally developed statements of mission or values, codes of conduct and principles relevant to economic, environmental and social performance and the status of their implementation. Explain the degree to which these: are applied across the organisation in different regions and departments/units; and relate to internationally agreed standards | Complete |
|
| 4.9 | Procedures of the highest governance body for overseeing the organisation's identification and management of economic, environmental and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct and principles | Complete | |
| 4.10 | Processes for evaluating the highest governance body's own performance, particularly with respect to economic, environmental and social performance | Complete | 2009 Responsible Banking Review, page 33: Assurance |
| 4.11 | Explanation of whether and how the precautionary approach or principles is addressed by the organization. Article 15 of the Rio Principles introduced the precautionary approach. A response to 4.11 could address the organisation's approach to risk management in operational planning or the development and introduction of new products | Complete | 2009 Annual Report, page 82: Risk management |
| 4.12 | Externally developed economic, environmental and social charters, principles or other initiatives to which the organisation subscribes | Complete |
2009 Responsible Banking Review, page 7
|
| 4.13 | Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organisation: has positions in governance bodies, participates in projects or committees; provides substantive funding beyond routine membership dues; or views membership as strategic | Complete | 2009 Responsible Banking Review, pages 10-11, 16-17,18-19, 20-21, 22-23, 32 |
| 4.14 | List of stakeholder groups engaged by the organisation. Examples of stakeholder groups are: communities; civil society; customers; shareholders and providers of capital; suppliers; and employees, other workers and their trade unions | Complete | 2009 Responsible Banking Review, pages 6-7 |
| 4.15 | Basis for identification and selection of stakeholders with whom to engage | Complete | 2009 Responsible Banking Review, pages 6-7 |
| 4.16 | Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group | Complete | 2009 Responsible Banking Review, pages 6-7 |
| 4.17 | Key topics and concerns that have been raised through stakeholder engagement, and how the organisation has responded to those key topics and concerns, including through its reporting | Complete |
2009 Responsible Banking Review, pages 5-7 |
5. Management approach and performance indicators
Economic Performance |
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| Element | Status | Reference | |
|---|---|---|---|
| Disclosure on Management Approach |
Disclosure on management approach |
Partial | 2009 Annual Report, page 14: Strategy |
| EC1 | Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings and payments to capital providers and governments | Complete |
2009 Annual Report pages 40, 148-149, 170-186 2009 Responsible Banking Review, page 31: Community investment |
| EC2 | Financial implications and other risks and opportunities for the organisation's activities due to climate change | Complete |
|
| EC3 | Coverage of the organisation's defined benefit plan obligations | Complete | 2009 Annual Report, pages 34-35, 56-57 |
| EC4 | Significant financial assistance received from government | NR | |
Market presence |
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| EC5 | Range of ratios of standard entry-level wage compared to local minimum wage at significant locations of operation | NR | |
| EC6 | Policy, practices, and proportion of spending on locally based suppliers at significant locations of operation | NR |
|
| EC7 | Procedures for local hiring and proportion of senior management hired from the local community at locations of significant operation | Complete | 2009 Responsible Banking Review, page 20-21: Diversity and our people |
Indirect economic impacts |
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| EC8 | Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind or pro bono engagement | Complete |
2009 Responsible Banking Review, page 16-17: Community investment |
| EC9 | Understanding and describing significant indirect economic impacts, including the extent of impacts | Complete |
|
Materials |
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| Element | Status | Reference | |
|---|---|---|---|
| Disclosure on management approach | Disclosure on management approach | Complete |
|
| EN1 | Materials used by weight or volume | NR |
|
| EN2 | Percentage of materials used that are recycled input materials | NR | |
Energy |
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| EN3 | Direct energy consumption by primary energy source | NR | |
| EN4 | Indirect energy consumption by primary source | Complete | 2009 Responsible Banking Review, page 31 |
| EN5 | Energy saved due to conservation and efficiency improvements | Complete |
|
| EN6 | Initiatives to provide energy-efficient or renewable energy-based products and services, and reductions in energy requirements as a result of these initiatives | Complete |
|
| EN7 | Initiatives to reduce indirect energy consumption and reductions achieved | Complete |
|
Water |
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| EN8 | Total water withdrawal by source | NR | |
| EN9 | Water sources significantly affected by withdrawal of water | NR | |
| EN10 | Percentage and total volume of water recycled and reused | NR | |
Biodiversity |
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| EN11 | Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas | NR | |
| EN12 | Descriptions of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas | NR | |
| EN13 | Habitats protected or restored | NR | |
| EN14 | Strategies, current actions, and future plans for managing impacts on biodiversity | NR | |
| EN15 | Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk | NR | |
Emissions, effluents and waste |
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| EN16 | Total direct and indirect greenhouse gas emissions by weight | Complete | 2009 Responsible Banking Review, page 31 |
| EN17 | Other relevant indirect greenhouse gas emissions by weight | NR | |
| EN18 | Initiatives to reduce greenhouse gas emissions and reductions achieved | Complete |
The embedded asset has been deleted: Asset Type: Page Asset Id: 1231783992266 PAGENAME: BCLYG/Page/Link
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| EN19 | Emissions of ozone-depleting substances by weight | NR |
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| EN20 | NOx, SOx and other significant air emissions by type and weight | NR | |
| EN21 | Total water discharge by quality and destination | NR | |
| EN22 | Total weight of waste by type and disposal method | NR | |
| EN23 | Total number and volume of significant spills | NR | |
| EN24 | Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III and VIII, and percentage of transported waste shipped internationally | NR | |
| EN25 | Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organisation's discharges of water and runoff | NR | |
Products and services |
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| EN26 | Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation | Complete |
|
| EN27 | Percentage of products sold and their packaging materials that are reclaimed by category | NR | |
Compliance |
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| EN28 | Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations | NR | |
Transport |
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| EN29 | Significant environmental impacts of transporting products and other goods and materials used for the organisation's operations, and transporting members of the workforce | Complete | 2009 Responsible Banking Review, page 31 |
Overall |
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| EN30 | Total environmental protection expenditures and investments by type | NR |
|
Employment |
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| Element | Status | Report links | |
|---|---|---|---|
| Disclosure on management approach | The most senior position with operational responsibility | Complete | 2009 Annual Report, page 24: Our people |
| LA1 | Total workforce by employment type, employment contract and region | Complete |
2009 Responsible Banking Review, page 30 |
| LA2 | Total number and rate of employee turnover by age group, gender and region | Partial |
2009 Responsible Banking Review, page 30 |
| LA3 | Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations | Partial | 2009 Annual Report, page 202 |
Labour/management relations |
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| LA4 | Percentage of employees covered by collective bargaining agreements | Partial | |
| LA5 | Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements | Partial | |
Occupational Health and Safety |
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| LA6 | Percentage of total workforce represented in formal joint management–worker health and safety committees that help monitor and advise on occupational health and safety programs | NR | |
| LA7 | Rates of injury, occupational diseases, lost days and absenteeism, and number of work-related fatalities by region | NR | |
| LA8 | Education, training, counselling, prevention, and risk-control programs in place to assist workforce members, their families or community members regarding serious diseases | NR | |
| LA9 | Health and safety topics covered in formal agreements with trade unions | NR | |
Training and education |
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| LA10 | Average hours of training per year per employee by employee category | NR | |
| LA11 | Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings | NR | |
| LA12 | Percentage of employees receiving regular performance and career development reviews | Complete | All employees participate in performance development reviews |
Diversity and opportunity |
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| LA13 | Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity | Partial | 2009 Responsible Banking Review, page 30 |
| LA14 | Ratio of basic salary of men to women by employee category | NR | |
Strategy and management |
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| Element | Status | Report links | |
|---|---|---|---|
| Disclosure on management approach | Disclosure on management approach | Complete | |
| HR1 | Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening | NR | |
| HR2 | Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken | NR | |
| HR3 | Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained | NR | |
Non-discrimination |
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| HR4 | Total number of incidents of discrimination and actions taken | NR | |
Freedom of Association and Collective Bargaining |
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| HR5 | Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights | NR | |
Child labour |
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| HR6 | Operations identified as having significant risk for incidents of child labour, and measures taken to contribute to the elimination of child labour | NR |
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Forced and compulsory labour |
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| HR7 | Operations identified as having significant risk for incidents of forced or compulsory labour, and measurements to contribute to the elimination of forced or compulsory labour | Partial |
2009 Responsible Banking Review, pages 22-23 |
Security practices |
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| HR8 | Percentage of security personnel trained in the organisation's policies or procedures concerning aspects of human rights that are relevant to operations | NR | |
Indigenous practices |
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| HR9 | Total number of incidents of violations involving rights of indigenous people and actions taken | NR | |
Community |
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| Element | Status | Report links | |
|---|---|---|---|
| SO1 | Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating and exiting | NR | |
| FS13 | Access points in low-populated or economically disadvantaged areas by type | Partial | 2009 Responsible Banking Review, page 29 |
| FS14 | Initiatives to improve access to financial services for disadvantaged people | Complete | |
Corruption |
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| SO2 | Percentage and total number of business units analyzed for risks related to corruption | Partial | 2009 Annual Report, page 82: Risk management |
| SO3 | Percentage of employees trained in organisation's anti-corruption policies and procedures | NR | |
| SO4 | Actions taken in response to incidents of corruption | NR | |
Public policy |
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| SO5 | Public policy positions and participation in public policy development and lobbying | NR | |
| SO6 | Total value of financial and in-kind contributions to political parties, politicians and related institutions by country | Complete | Annual Report, page 149: Directors' report |
Anti-competitive behaviour |
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| SO7 | Total number of legal actions for anti-competitive behaviour, anti-trust and monopoly practices and their outcomes | NR | |
Compliance |
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| SO8 | Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations | NR | |
Financial Service Sector Specific Disclosure |
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| Element | Status | Report links | |
|---|---|---|---|
| Disclosure on management approach | Disclosure on management approach | Complete |
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| FS1 | Policies with specific environmental and social components applied to the business lines | Complete |
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| FS2 | Procedures for assessing and securing of environmental and social risks in business lines | Complete |
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| FS3 | Processes for monitoring clients’ implementation of and compliance with environmental and social requirements included agreements or transactions | Complete |
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| FS4 | Process(es) for improving staff competency to implement the environmental and social policies and procedures as applied to business lines | Complete | |
| FS5 | Interactions with clients/investees/business partners regarding environmental and social policies and procedures as applied by business lines | Complete |
|
| FS6 | Percentage of the portfolio for business lines by specific region, size (e.g. micro/SME/large) and by sector | Complete | 2009 Annual Report, page 4: Barclays at a glance |
| FS7 | Monetary value of products and services designed to deliver a specific social benefit for each business line broken down by purpose | NR | |
| FS8 | Monetary value of products and services designed to deliver a specific environmental benefit for each business line broken down by purpose | NR | |
| FS9 | Coverage and frequency of audits to assess implantation of environmental benefit for each business line broken down by purpose | Complete |
|
| FS10 | Percentage and number of companies held in the institution’s portfolio with the reporting organisation has interacted on environmental or social issues | NR |
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| FS11 | Percentage of assets subject to positive and negative environmental or social screening | NR |
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| FS12 | Voting polic(ies) applied to environmental or social issues for shares over which the reporting organisation holds the rights to vote shares or advises on voting | NR |
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| FS15 | Policies for the fair design and sale of financial products and services | Complete |
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| FS16 | Initiatives to enhance financial literacy by type of beneficiary | Complete | |
| Policy | Organisation-wide policies | Complete |
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| Organisational responsibility | The most senior position with operational responsibility | Complete |
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| Training and awareness | Procedures relating to training and awareness | Complete |
2009 Annual Report, page 24: Our people |
| Monitoring and follow up | Procedures relating to monitoring and corrective and preventive actions | Complete | 2009 Annual report, page 187: Accountability and audit |
| PR1 | Life-cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures | NR | |
| PR2 |
Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their lifecycle, by types of outcome |
NR | |
Products and service labelling |
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| PR3 | Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements | NR | |
| PR4 | Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes | NR | |
| PR5 | Practices related to customer satisfaction, including results of surveys measuring customer satisfaction | Partial | 2009 Annual Report, page 27 |
Marketing Communications |
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| PR6 | Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion and sponsorship | Partial | |
| PR7 | Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion and sponsorship by type of outcomes | NR |
|
Customer privacy |
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| PR8 | Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data | NR | |
Compliance |
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| PR9 | Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services | NR | |
