Cookie policy

What are cookies and how does Barclays.com use them?

Cookies are text files containing small amounts of information, which your computer or mobile device downloads when you visit a website. When you return to websites — or visit other websites that use the same cookies — they recognise these cookies and therefore your browsing device.

Cookies do lots of different jobs, like helping us understand how this website is being used, letting you navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

You can learn about the cookies we use and how to manage them below.

Managing cookies on Barclays.com

We have changed Barclays.com so it’s easier for you to control the cookies it uses.

We have developed an online tool to help you manage your personal cookie preferences. To use the tool, your web browser needs to support JavaScript – if it doesn’t you can still find out about the cookies we use here, but you’ll need to manage them through your web browser settings.

To use the cookies tool click the Cookies Settings link at the bottom of the page.

Please be aware that restricting cookies may affect the functionality of this website.

What types of cookies does Barclays.com use?

The type of cookies used on most websites can generally be put into 1 of 4 categories: Strictly Necessary, Performance, Functionality and Targeting.

Strictly Necessary Cookies

These cookies are essential, as they enable you to move around the website and use its features, such as accessing secure areas. Without these cookies, services you've asked for can't be provided. These cookies don’t gather information about you that is used for marketing or remembering where you've been on the internet.

As this category of cookie is essential for the Barclays.com to work it cannot be disabled.

Strictly Necessary Cookies
Cookie Name Purpose Expiry
JSESSIONID This cookie is set for each unique visitor to the Barclays.com website. This cookie ensures the quickest viewing of site content. At end of Session
CCP_DOTCOM This cookie is used to retain your Barclays.com cookie preferences. This is used to ensure that you do not receive a cookie you have not accepted. 20 years

This list may be updated from time to time, you should check back on a regular basis for changes.

Performance Cookies

These cookies collect information about how you use a website, for example which pages you go to most often and if you get error messages from certain pages. These cookies don't gather information that identifies you. All information these cookies collect is anonymous and is only used to improve how a website works.

These cookies are not used to target you with online marketing. Without these cookies we can't learn how our website is performing and make relevant improvements that could better your browsing experience.

Performance Cookies
Cookie Name Purpose Expiry
WebTrends - Cookie name: ACOOKIE These cookies are used solely by Barclays for the purpose of gathering analytics. Some examples of how these cookies are used are as follows: to see which areas and features are popular, to count visits to the website. 2 years

This list may be updated from time to time, you should check back on a regular basis for changes.

Functionality Cookies

These cookies allow a website to remember choices you make (such as your user name, language or the region you're in) and tailor the website to provide enhanced features and content for you. For instance, a website may be able to provide you with local weather reports or traffic news. These cookies can also be used to remember changes you've made to text size, font and other parts of pages that you can customise. They may also be used to provide services you've asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymous and they cannot track your browsing activity on other websites.

Without these cookies, a website cannot remember choices you've previously made or personalise your browsing experience.

Functionality & Profile Cookies
Cookie Name Purpose Expiry
     

N/A

This list may be updated from time to time, you should check back on a regular basis for changes.

Targeting Cookies

These cookies are used to tailor marketing to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information may be shared with other organisations such as advertisers. Although these cookies can track your visits to other websites, they don’t usually know who you are.

Without these cookies, online advertisements you encounter will be less relevant to you and your interests.

Targeting Cookies
Cookie Name Purpose Expiry
ShareThis – Cookie names:
.sharethis.com - _stid; .sharethis.com - _uset; .sharethis.com - _stid (edge.sharethis.com, seg.sharethis.com); .sharethis.com - _uset (edge.sharethis.com, seg.sharethis.com); .scorecardresearch.com – UID (seg.sharethis.com); .scorecardresearch.com – UIDR (seg.sharethis.com)
ShareThis: Collect information such as general click stream behavior such as web pages viewed (including the URL addresses of such pages), search queries from which users are directed to a page, navigation from page to page through the ShareThis Services, time spent on each page, and items that you click or select. ScorecardResearch uses the combination of tagging and cookies to help websites count users who have visited and seen a page or various parts of a page. Up to 2 years

This list may be updated from time to time, you should check back on a regular basis for changes.

What happens to cookies that have been downloaded in the past?

We will only read or write cookies for the preference level set in the Cookies Settings tool. Cookies set prior to you changing your settings will still be on your computer and you can remove them using your browser settings.

Some additional information about the Cookies Settings tool

We use a cookie to remember your cookie preferences in the Cookies Settings tool this has a couple of consequences:

  • If you delete all your cookies you will have to update your preferences with us again; and
  • If you use a different device, computer or browser you will have to tell us your preferences again

Cookie preference settings are set for this website only (i.e. Barclays.com). If you move to another Barclays website (e.g. Barclaycard.co.uk), you'll need to set your cookie preferences for that website also.